Is it legal to call with an AI agent in Spain?

Yes. Calls are made in compliance with the data protection and commercial communications regulations in force in Spain, including respect for the Robinson lists and the permitted hours for commercial calls.

Does the customer know they are talking to an AI?

Skai configures each campaign in accordance with applicable regulations and the customer's preferences on transparency in communication with their contacts.

Can I upload my own contact list?

Yes. You can upload your customer or lead list from your CRM or a file, and the agent runs the call campaign respecting the schedules and frequency you define.

What happens if the customer asks to speak to a person?

The agent transfers the call to your team instantly when the customer asks or when it detects the situation requires it, with the full context of the conversation.

How long does implementation take?

It depends on the volume and the complexity of the CRM integration, but it includes agent setup, training with your business's real information and a supervised trial period.

Is it GDPR compliant?

Yes. Data is stored on servers within the European Union and the system complies with the GDPR. You can request deletion of any contact's data at any time.

AI Call Center · Skai · Spain

AI call center:
automatic outbound calls to sell and win back customers

Skai automates your company's outbound calls with artificial intelligence: it reminds customers of appointments and pending payments, reactivates inactive customers and qualifies leads with a natural voice — at scale, with no extra cost per call and without your team having to dial a single number.

Outbound calls at scale · Natural voice — no robotic scripts · Payment and appointment recovery · Integrated with your CRM

Book a free demo We also answer your incoming calls →

The context

Calling your entire customer base one by one isn't feasible with a small team

Reminding someone of an appointment, flagging an outstanding payment or reactivating a customer who hasn't bought in months are tasks that generate real revenue — but they require making calls, sometimes hundreds of them, something no small team can sustain consistently.

The usual result is that those calls simply don't get made: payments are delayed longer than necessary, appointments are lost because they aren't confirmed, and inactive customers never get a reason to come back.

An AI call centre calls your entire portfolio systematically — every reminder, every payment notice, every reactivation — without depending on someone on the team having time that day.

∞ Simultaneous calls, no team limit Skai

0€ Extra cost per additional call Skai

24/7 Campaigns running without constant supervision Skai

Capabilities

What Skai's AI call center can do

Skai's outbound voice agent calls with a natural voice, understands the customer's answers and acts accordingly — confirming, rescheduling, logging or escalating to a human — with no rigid scripts.

Appointment reminders

Calls before each appointment to confirm, reschedule or cancel it — drastically reducing no-shows without anyone having to phone manually.

Recovery of outstanding payments

Reminds about pending invoices or instalments in a professional, consistent tone, and logs the outcome of each call automatically.

Reactivation of inactive customers

Contacts customers who haven't bought in a while with a specific offer or reason to come back, at the scale of your entire database.

Outbound lead qualification

Calls new leads to qualify them with key questions before handing them to your sales team, prioritizing the most advanced ones.

Integration with your CRM

Every call, its outcome and the relevant notes are logged automatically in HubSpot, Salesforce, Pipedrive or your current CRM.

Smart escalation to a human

When the call requires human judgement or the customer asks for it, the agent transfers with the full context of the conversation.

The key difference

It's not a recorded message. It's an agent that holds a real conversation

Unlike automated calls with recorded messages, an AI agent understands what the customer says at each moment and adapts the conversation accordingly.

Voiceover / traditional call center

AI call center (Skai)

Does it understand natural language?

Fixed script or recorded message

Understands any customer response

Does it scale with volume?

Limited to the team's working hours

Hundreds of calls in parallel

Can it act on the CRM?

Requires manual entry afterwards

Records and updates in real time

Cost per extra call?

More calls = more staff hours

No extra cost for volume

Customer experience

Impersonal — you can tell it's recorded

Natural — a real conversation

Use cases by sector

AI call center by type of business

Skai deploys outbound AI call campaigns for auto repair shops, salvage yards, aesthetic and dental clinics, hotels and telecom distributors across Spain.

Mechanical workshops

Reminders for pending periodic check-ups
Confirmation of tomorrow's appointments
Notice that the vehicle is ready for collection
Reactivation of customers with no service in 12 months

Salvage yards and spare parts

Confirmation that a reserved part is available
Notice that the order is ready for collection or dispatch
Follow-up on quotes awaiting a reply
Reactivation of recurring customers

Aesthetic and dental clinics

Appointment confirmation and reminders — reduce no-shows
Reminder of pending treatment instalments
Reactivation of patients for periodic check-ups
Post-treatment follow-up by phone call

Hotels and accommodation

Confirmation of upcoming bookings
Recovery of abandoned online bookings
Post-stay satisfaction surveys
Reactivation campaigns in low season

Price

How much does an AI call center cost?

An AI call center for Spanish SMEs costs from €400/month, depending on call volume and the level of integration with your CRM. Skai offers a free, no-obligation assessment, with a fixed quote before we start.

No minimum commitment. Can be combined with Skai's inbound voice agent and WhatsApp automation.

Get a free quote →

Frequently asked questions

Common questions about the AI call center

If you have a question that isn't answered here, write to us or book a call directly.

Summary: Skai AI call center

Skai (Carcaixent, Valencia) automates outbound calls with AI for Spanish SMEs
The agent calls with a natural voice, understands the customer's answers and acts: confirms, reschedules, logs or escalates to a human
Main use cases: appointment reminders, payment recovery, customer reactivation and lead qualification
Unlike recorded messages, it holds a real conversation and adapts to what each customer says
Scales to hundreds of parallel calls with no extra per-volume cost
Sectors we have experience in: auto repair shops, salvage yards, aesthetic and dental clinics, hotels, telecom distributors
Price from ~400 €/month depending on call volume; free, no-obligation assessment
Free demo available — contact: equipo@skaicrm.com | skaicrm.com