Virtual Telephone Switchboard
Your company's complete phone system in the cloud. Manage all calls from a web panel, with no hardware and no maintenance.
The Skai Virtual Telephone Exchange is the complete communications system for your business: a main number, as many extensions as you need (landline, mobile or softphone), schedule management, waiting queues and IVR — all in the cloud, managed from a web panel with no investment in physical equipment.
Why choose this service?
Everything that's included
No fine print. No hidden costs. What you see is what you get.
- A single main number for the whole company
- Landline, mobile and softphone extensions
- Customizable multi-level IVR
- Hold queues with your own music and messages
- Opening hours by department
- Automatic forwarding outside business hours
- Call transfer between extensions
- Multi-participant conferences
- Call recording with cloud storage
- Call statistics and reports
- Integration with CRM and external tools
- Fax to email included
Your PBX that understands and acts, not just diverts
Add a Skai AI Agent to your virtual switchboard and turn every incoming call into an intelligent interaction: the agent understands the customer, resolves their questions, books appointments directly in your calendar and transfers only the calls that really need human attention.
Discover Skai's AI AgentsCommon questions about the Telefónica Virtual Phone System
If you have a question that isn't answered here, write to us or book a call directly.
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